Privacy Policy

Update Date: August 30, 2025

At MARBERO, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Contact information: Name, email address, phone number, and shipping/billing address.
Account information: Username, password, and order history if you create an account.
Website usage data: IP address, browser type, device information, pages visited, and other analytics information.

Important: When you make a payment, your payment information (credit/debit card details) is provided directly to our third-party payment processors. We do not store or have access to your full payment details.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders (excluding payment details, which go to our payment processors).
Communicate with you regarding your orders, promotions, and updates.
Improve our website, products, and services.
Comply with legal obligations.

3. Sharing Your Information

We will never sell your personal information. We may share your data in limited situations:

With trusted third-party service providers (e.g., payment processors, shipping carriers) to fulfill orders.
If required by law, or to protect our rights, property, or safety.
In connection with a business transaction, such as a merger or sale of assets.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your shopping experience. Cookies may be used to:

Remember your preferences and login information.
Analyze website traffic and improve functionality.
Show personalized content and promotions.

You can manage or disable cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Note: Payment information is securely processed by our third-party payment providers, and we do not store or have access to your full payment details.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access, correct, or update your personal information.
Request deletion of your personal information.
Opt-out of marketing communications.
Request a copy of the personal data we hold about you.

To exercise any of these rights, please contact us at service@marbero.com.

7. Children's Privacy

Our website is not directed to children under the age of 17. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at service@marbero.com.